Refund Policy

1. Overview

This Refund Policy explains our policy regarding refunds for subscriptions and token purchases made through MLPractitioners' computer vision SaaS platform. All payments are processed through Paddle, our third-party payment processor.

2. Subscription Refunds

2.1 Monthly Subscriptions

Monthly subscription fees are generally non-refundable once the billing period has begun. However, we may consider refunds within 7 days of initial purchase if you have not used the Service extensively.

2.2 Annual Subscriptions

Annual subscription fees are generally non-refundable. However, we may consider full refunds within 30 days of purchase if you have not used the Service extensively.

3. Token Purchase Refunds

Token purchases are generally non-refundable once purchased, as tokens are immediately available for use. However, we may consider refunds within 24 hours of purchase if you purchased tokens by mistake and have not used any tokens.

4. How to Request a Refund

To request a refund, please contact us at:

Email: team@mlpractitioners.com

Include your account email address, transaction ID, and reason for the refund request.

5. Contact Us

If you have questions about this Refund Policy, please contact us at:

Email: team@mlpractitioners.com